Our Policy and Commitment

TÜV NORD EGYPT is part of the TÜV NORD GROUP with its tradition in providing a broad spectrum of services existing for more than 100 years, standing for experience and expertise globally. The company’s approach depends mainly on providing whole and integrated solutions and services with high quality and competitive prices to its customers.

• Ensuring the availability of all kinds of resources and information necessary to support the operation and monitoring of all company’s processes related its services.
• Ensuring that the customer requirements are determined and are met with the aim of enhancing customer satisfaction.
• Ongoing monitoring and measuring (as applicable) the performance of our system processes.
• Complying with all applicable legal and other requirements to which the company subscribes.
• Setting an annual objectives at relevant functions and levels to ensue the effective implementation of our policy.
• Determining, evaluating and monitoring the necessary competence for personnel performing work affecting conformity to service requirements. This competency based on the basis of appropriate education, training, skills and experience.
• Communicating and making this policy available and aware for all employees and functions at all levels.
• Reviewing periodically this policy to ensure its suitability and implementation at all levels and functions.
• To offer a service to the best of our abilities, which is independent and impartial and is seen to be fair, cost competitive and of high integrity.